Meet our dedicated team

Smiling Customer Service Coordinator

At Language is Everything, we’re committed to providing a professional service to all of our customers, and we’re incredibly proud of our dedicated and hardworking team.

Our Team

Carolyn Johnson MBE Photograph

Carolyn Johnson MBE
CEO

As chief executive of Language is Everything, I support our managing director and leadership team in building, developing and maintaining successful business strategies to ensure that we are forward-thinking, resilient, profitable and that our cherished values are embraced and maintained at all times. My favourite language is French; it is a beautiful language to listen to. My dream place to visit is Australia, and this became a reality when I visited Perth. I fell in love with everything about it and can’t wait to go back.

Lloyd Tidder Photograph

Lloyd Tidder
Managing Director

As Managing Director of Language is Everything, I am responsible for developing and implementing the company’s vision, values, and strategy to ensure its goals are achieved. I seek to create initiatives to take advantage of market opportunities, reduce operational threats, prevent business risks, and maximise core strengths. The language I admire the most is in fact non-spoken; British Sign Language. I find BSL fascinating and would love to learn the basics in the near future. I was lucky enough to visit my dream place back in 2019, spending a month in Australia, where I snorkelled the great barrier reef and explored the wonderful country, starting in Cairns and ending the trip of a lifetime in Melbourne.

Chelsea Myers Photograph

Chelsea Myers
Head of Finance

As Head of Finance, I am responsible for managing the company’s finances and ensuring all suppliers and linguists are paid within the agreed timeframes. My favourite language is Spanish. I would love to learn the language and be able to speak to the people of Mexico. My dream place to visit is Mexico, as the pictures of the beaches look amazing! I also want to have a night at Coco Bongo.

Martin Burgess Photograph

Martin Burgess
IT Manager

My role is to manage information technology and computer systems, implement GDPR policy and administer our ISO 9001 2015 quality management system. My Favourite language is Spanish; the cuisine there is simply fantastic, I would live there in a heartbeat! My dream place to visit would be the Tianzi Mountains in China and can be found in the northwest of Hunan Province.

Jennifer Prentice Photograph

Jennifer Prentice
Personal Assistant to the Managing Director

As the personal assistant to the managing director, my role is to organise and maintain an efficient and effective day to day running of the Managing Director’s diary and workload, coordinate meetings, events and be a secondary contact behind the MD to our customers and employees. My favourite language is French; I find the language beautiful and the country picturesque. My dream place to visit is New York; I would love the amount of shopping!

Luke Goodhand Photograph

Luke Goodhand
Operations Manager

As Operations Manager of Language is Everything my focus is to identify improvements, develop our internal systems and procedures and support the business to reach its full potential as it continues to grow. My favourite language is Russian; I would love to be able to speak it fluently. My dream place to visit is Iceland; I find the baron volcanic landscape strangely beautiful and would love to tour the island seeing its ancient coasts and waterfalls.

Kier Allwood Photograph

Kier Allwood
Senior Operations

As Operations Coordinator my role is to ensure the organisation is running as efficiently and effectively as we possibly can; this ranges from producing stats for internal and external purposes, to supporting the team with any issues/difficulties they may find whilst working. My favourite language is Spanish. I would love to learn the language due to how widely spoken it is across the world! Being able to communicate with others in many different countries around the world would be incredible. My dream place to visit is Australia, this is because of the stunning outback and never-ending list of different activities and sightseeing you can do there.

Carla Morrill Photograph

Carla Morrill
Senior Administrator

As senior administrator, I support the smooth day to day running of the business. I am responsible for creating and maintaining excellent relationships with colleagues, customers, linguists, and other suppliers. My favourite language is French. It sounds so romantic and I would love to learn the language. My dream place to visit is Bali, as the coral reef and beaches look out of this world.

Gage Tate Photograph

Gage Tate
Operations Apprentice

As Operations Apprentice, my mission is to help with the development of training guides, fact sheets, process documents and SOP. Part of my role will be to look for opportunities to improve efficiency and quality in our systems and processes for the team. My favourite language is Spanish. The language sounds wonderful and the country is a great place to visit. My dream place to visit is Negril. The views and white sandy beaches look incredible.

Reece Hanson Photograph

Reece Hanson
Customer Service Manager

As the Customer Service Manager, I work closely with our internal team and customers to ensure that we are delivering the best service possible. Our valued customer service team and I work extremely hard towards our goal of being one of the UK’s top interpreting and translation services. My favourite language is Russian. Working for Language is Everything sparked my interest in learning another language and have been learning, albeit slowly to speak Russian. The one place in the world I would love to visit is Hawaii. The beautiful beaches and tropical climate look incredible.

Dillon Swyer Photograph

Dillon Swyer
Quality Assurance Officer

As a member of the quality assurance team, I aim to analyse the links between our employees, interpreters and customers on a service quality level to ensure that the business always operates to the highest standards. My favourite language is Cantonese; I find the language interesting and intricate. My dream place to visit is Route 66; I find this is one of the most recognisable roads/routes in the world and would love to take a motorbike down there.

Anzelika Gzibovska Photograph

Anzelika Gzibovska
Translations Coordinator

As a translations coordinator, my main duties include managing written translations, meeting targets, recruiting linguists, being responsible for maintaining working relationships with customers on behalf of the company by taking personal responsibility for each customer contact and ensuring that I exceed our customers’ expectations. My favourite language is Cantonese; the language looks and sounds so unique; I’m always fascinated by how the writing looks, it’s like a piece of art. My dream place to visit is Indonesia; this destination looks so beautiful and tranquil.

Beatrice Buckle Photograph

Beatrice Buckle
Customer Service Coordinator

As Customer Service Coordinator, I am responsible for training new members of staff and assigning face-to-face and video interpreters to bookings. My favourite language is Portuguese, I love the accent and the country is full of culture. My dream place to visit would be the Seychelles, off the East Coast of Africa. I would love to go island hopping as there are 115 islands that make up the Seychelles!

Darcie Notarantonio Photograph

Darcie Notarantonio
Customer Service Coordinator

As Customer Service Coordinator, I am responsible for sourcing interpreters for face-to-face, video and telephone interpreting bookings. I make sure all timesheets and confirmations are sent out, and I support the finance team in preparing the bookings ready for invoicing at the end of each month. My favourite language is Italian; it’s a language I have always wanted to learn as I have Italian descendants. My dream place to visit is also Italy; the country is beautiful and has plenty of places to sightsee.

James Headley Photograph

James Headley
Customer Service Coordinator

My role as customer service coordinator is to ensure we are providing the best experience and journey for our customers. I am responsible for overseeing translation requests, face to face interpreting, video interpreting, and telephone interpreting bookings. My favourite language is Spanish because it's spoken in many diverse areas of the world. My dream place to visit is Mexico. Specifically, Mexico City, as it is the oldest city in North America. The country is also home to one of the seven wonders of the world ‘Chichen Itza’.

Tom Foster Photograph

Tom Foster
Customer Service Coordinator

As customer service coordinator, I make sure all face-to-face, video and telephone interpreting bookings are inputted on the system and filled by one of our fantastic linguists. I support our finance department by making sure all bookings are ready to be invoiced for the end of the month. My favourite language is Bengali, I think it is a very respectful language, and I would love to learn it myself. If I could visit any country, it would be Mauritius because of the beautiful landscape and culture.

Monica Semedo Photograph

Monica Semedo
Customer Liaison Officer

As customer liaison officer, my main focus is our customer's needs and to be the direct contact to cater to their requirements. I aim to provide support to our customers to deliver the most efficient and effective service possible. My favourite language is English because it is the leading language of international communication. Being able to speak the language helped me to take amazing opportunities in life. My dream place to visit is Japan. I found it very interesting as it is a country full of innovative ideas as well as full of ancient traditions.

Rebecca Hamilton Photograph

Rebecca Hamilton
Linguist Liaison Officer

My job role is to take care of our linguist community, which includes recruitment, mental health checks and ensuring they have all the support they need to be able to continuously provide their fantastic services. My favourite Language is Bosnian, this is my wife’s native language, and I am attempting to learn it. My dream place to visit is Cambodia. I would like to see the natural beauty, immerse myself in the culture and visit the temples and Angkor Wat.

Aimee Flanagan Photograph

Aimee Flanagan
Telephone Interpreting Team Leader

As Telephone Interpreting Team Leader I provide support and supervision to the telephone interpreting team; ensuring the work of the team is carried out to the highest standards. My favourite language is Spanish as I love the way it sounds. My dream place to visit would be a road trip around America. I think the country has so many beautiful places to see, I couldn’t just pick one place!

Sophie Tidder Photograph

Sophie Tidder
Deputy Telephone Interpreting Team Leader

What provides me with the motivation to excel is hearing the gratitude from our interpreters, customers and their clients. Each and every day is different and the job is so rewarding. I will be forever proud that we provide such a vital and potentially life-saving service. My favourite language is Italian, not only is it spoken beautifully but the landscapes and wine are equally as elegant. My dream place to visit is Iceland. I love the cold wintery weather and to see the northern lights would be incredible.

Alex Lister Photograph

Alex Lister
Telephone Interpreting Team

As a part of the Telephone Interpreting Team, I interact with professionals daily, helping them find interpreters to converse freely with their clients without any language barriers. My favourite language is Japanese. I like to challenge myself, and I am currently enjoying how difficult it is to learn. I am constantly practising and trying to use the language in day to day life. I’d love to visit Japan. I have enjoyed all aspects of the culture from a young age, from the culture to the food. The snowfall in winter is incredible. A snowboarding trip would be the stuff of dreams.

Dunja Radulović Photograph

Dunja Radulović
Telephone Interpreting Team

The favourite part of my job is feeling the positive energy from the team, who are always striving to provide the best and most efficient support for our customers and interpreters. Russian is my favourite language. It is similar to my native language, Bosnian, but sounds more soft and tender. I would love to visit Japan, as it has always been a dream of mine to see the cherry blossom.

Emily Kitching Photograph

Emily Kitching
Telephone Interpreting Team

I think the aspect I enjoy most about my job role is that I get the opportunity each day to make a difference in people’s lives without language being a barrier. Speaking to the interpreters daily also makes me grateful to work for such an authentic but personable company. My favourite language is Italian as I hope one day to travel the country as I find the language and the culture beautiful. My dream place to visit is Florence as I hope to live there one day.

Milena Tomaszewska Photograph

Milena Tomaszewska
Telephone Interpreting Team

Being part of the Telephone Interpreting Team includes taking a high number of calls, answering customer queries and providing exceptional customer service. This is a job that requires a lot of dedication and focus, something I hold and treasure! My favourite language is English! Coming from a Polish background and being part of this country for over 12 years, I learn something new every day. I have studied English Linguistics as a degree, so it makes it fascinating to learn where the language has originally derived from. My dream place to visit would be Bali; I have always loved tropical islands and Bali looks like a tropical heaven!

Rebecca Wilson Photograph

Rebecca Wilson
Telephone Interpreting Team

What we do as an organisation is incredibly important because we connect critical and sensitive calls that are essential to our customers and their clients. Without our service, non-English speakers throughout the UK would not receive the help that they need. My favourite language is Italian. It is one of my favourite places to visit and I think the language sounds very friendly. My dream place to visit is Hawaii; the country is so vibrant and full of amazing nature.

Simeon Orduen Photograph

Simeon Orduen
Telephone Interpreting Team

Our work is vital as we enable our customers to successfully deliver services to their clients effectively. That is enough motivation to treat every call that does come in with the care that it deserves. Providing the human face for our customers, many of whom are right in the thick of things with the pandemic, has been enjoyable for me. My favourite language is the Tiv Language. It’s my mother tongue; I feel like some expressions carry more weight when I express them in my language. The intonation and everything about the language is fantastic. My dream destination to visit is the Maldives, but there are so many wonderful places in the world; we are all spoilt for choice... if we can afford to visit!

Sophie Merigo Photograph

Sophie Merigo
Telephone Interpreting Team

As part of the telephone interpreting team, I am the voice of the company and the first point of contact for all customers and clients. Maintaining a level of sociability while also maintaining an exceptional standard of professionalism is at the heart of providing the most efficient service I can. My favourite language is Spanish. I have always loved the sound of the language and would love to learn it one day. My dream place to visit is the Maldives. I love being by the beach and the Maldives has really beautiful scenery.

Tamera Kontor Photograph

Tamera Kontor
Telephone Interpreting Team

As part of the telephone interpreting team, I source an interpreter for our customers to suit the client's needs. My favourite language is German, although I am not fluent, I like how the language sounds and have many fond memories there. My dream place to visit is Athens in Greece, as I am a bit of a history geek and Greek mythology has always fascinated me. I love hot weather too so I’m always up for visiting somewhere sunny.

Charlie Morrill Photograph

Charlie Morrill
Telephone Interpreting Team

Our number one priority is to connect non-English speakers in need to a linguist that can aid, and to do this with efficiency, courtesy & 100% customer care. The working relationship with our interpreters certainly feels more than just that – albeit we don’t work in the same environment, they are just as much a part of our tight knit team as my colleagues at HQ. My favourite spoken language is French, it really is like sweet music to the ears, and after many trips to France I’ve taken away a deeply fond love of the community culture and 2 favourite phrases: “Santé!” & “Je suis bourrée!”. I would love to visit the Andes mountains in Peru some day and give climbing Machu Picchu a whirl!

Jamie Eggleton Photograph

Jamie Eggleton
Telephone Interpreting Team

Being part of the Telephone Interpreting Team allows me to interact with people of different cultures every day and develop my own people skills. My job is to remove the language barrier that our customers have with their non-English speaking clients and I enjoy being able to connect people who otherwise would not be able to converse freely. I would love to be able to speak French fluently, as a boy I would live in the South of France most Summers and I really enjoyed using a different language. I would also love to visit Norway one day as there are some beautiful serene lakes there and every time I see a picture from Norway I am usually totally blown away.

Get in touch

If you need professional interpreting and translation services, don’t hesitate to get in touch.

Language is Everything Ltd,
Marina Office, 65 Castle Street, Hull, HU1 1SD

We are an ISO 9001 Certified Company. Certificate No 213268.

Terms and conditions of business | Privacy Policy

   

We’ve been named the UK’s 3rd Best Workplace for Women™️ by Great Place to Work®️ 2021

We are proud silver partners of Hull City FC for the 2021/22 Championship season.