Multilingual Contact Centre:
Customer service in any language? With our multilingual contact centre we can run dedicated lines answered in your customer’s language.
Have your customers call the dedicated phone line, they will then be connected to a professional interpreter, and we will transfer the caller over to you to deal with the enquiry.
Our service offers all this and much more, meaning that no one is out of reach.
The Process:
Step 1: We provide you with a dedicated phone line.
Step 2: We record a message of your choice in the language you need.
Step 3: You distribute the number to your clients.
Step 4: The non-English speaker rings the dedicated phone line and is connected to an interpreter.
Step 5: We connect both the interpreter and non-English speaker to you to deal with the enquiry.
Step 6: Whether you have questions, need assistance, or want to discuss how our services can benefit your organisation, we're just a click or a call away.