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Key personnel
 
Carolyn Burgess

Carolyn Burgess, Chairman
Carolyn joined us in 1995 and became our chairman in 2009. A strong proponent of working in partnership, she is involved with a range of organisations that are based on the principle of collaboration. She holds directorships with Hull Forward, Hull & Humber Chamber of Commerce, Business Link Yorkshire and Oplan 1, which promotes open access digital networks. She is the vice-chair of the Goole Renaissance Partnership, and sits on the Humber Strategic Management Board for the Education Business Partnership. Carolyn also sits on the advisory board of AfrOx, which partners with African countries to improve cancer prevention and control.

 

Carol Curtis, Managing Director
After having spent most of her childhood in South Africa, Carol began her management career in the restaurant division of the hospitality group Whitbread. She joined us in 1998 as Operations Manager, with particular responsibility for developing the company’s fledgling telephone interpreting service. In 2000 she set up our regional headquarters in Yorkshire and, the following year, oversaw the relocation of the entire organisation to the new office. Full of energy and down-to-earth, Carol is a firm believer in leading by example. She was appointed Managing Director in 2003.

 
Dawn Bowes, Senior Account Manager
Following a career in the hospitality industry that took her to France and Cyprus, Dawn joined us in 2001 having spent her entire working life involved in customer service. In 2003 she became Operations Manager, and in 2007 she became our Senior Account Manager. Never happier than when meeting new people, Dawn is also a regular guest at local schools, where her fun and interactive language workshops are a big hit with children of all ages.
   

Hannah Brigham, Trainee Manager
Hannah first came to work for us in 2007 through a management shadowing placement with Selby College. The following year, after obtaining a diploma in business, she joined us full-time. Today, Hannah's main role is overseeing the day-to-day running of our operations team. Her other roles include managing our work placement programme: "I believe I was lucky to be able to 'kick start' my career with Language is Everything at a relatively young age," she says, "and I would like to see more young people have similar opportunities."

 
Martin Burgess, ICT Manager
With more than 20 years’ experience in the fields of electronics, electrical engineering and software development, Martin’s goal is to keep us at the forefront of information and communications technology (ICT). Since joining the company in 1999, his list of responsibilities has expanded to include web development, network administration and software writing. Outside of work, Martin’s interests include archery and photography. He is also a DIY wizard, having built everything from tree houses to chicken coops.
 

Graham Jones, Company Secretary
Graham studied astrophysics at the University of London and spent three years teaching English in Argentina, the Congo, Indonesia, Mexico, New Zealand and Turkey. He joined us in 1999 in a sales and marketing role, and was appointed Company Secretary in 2002. Since 2003, Graham has been a full-time 'homeworker', carrying out his job in locations ranging from Berkshire to Spain to Japan.

 
Bev Williams, Accounts Manager
Bev went to college in Goole and Hull, where her studies included business, computers and art. Before joining us in 2000, she worked as a quality control officer for Van Dijk Nurseries, a crop growing and pre-packaging company based in East Yorkshire. Originally a member of our Operations Team, Bev quickly proved to have a flair for accounts, and she was appointed to manage this area of the business in 2001. Away from the office, her interests include arts and crafts, where she specialises in jewellery-making.

 

 
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