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Together with its local club Goole AFC, Premiership high-flyers Everton FC and the charity ‘Show Racism the Red Card’, EITI is at the forefront of a national campaign to fight racism within football: multilingual hotlines for reporting racist abuse at matches.

Racist abuse at football matches is against the law and should be reported to the club or the police. However, there are times when football fans from ethnic minority communities receive or observe racist abuse, but lack sufficient English language skills to be able to notify the authorities. The multilingual anti-racist hotline service tackles this problem by enabling supporters to report incidents in their own language.

The service was introduced by EITI and Goole at the beginning of the 2004-05 season. The campaign was given a major boost in February 2005 when Everton became the first Premiership team to take up the hotlines, staging a high profile launch at their FA Cup tie against Manchester United.

Everton's Race & Diversity Manager, Alan Johnson, explained: "We have a growing fan base that is increasingly becoming more and more diverse in terms of ethnicity.

“It is essential that we recognise this and put in place services that help facilitate and promote the needs of such diversity. The EITI provision will be rolled out to clubs up and down the country in the near future, whilst the FA have also been approached.”

20 free-to-use, non-English hotlines are available, each of which corresponds to a particular language. Callers hear a recorded message - in their own language - inviting them to report any incidents of racist abuse occurring at matches. This is a confidential service, and callers may choose not to give their name or telephone number. An English transcript of each call is sent to the appropriate authorities (in most cases, this would be the club involved with the incident).

The hotlines may be used free of charge by football fans and clubs anywhere in the country. A full colour poster is available, publicising the service in each of the non-English languages. This poster may also be reproduced in match day programmes. For more information, please contact us .

Click here to enlarge
Related links

Blues lead the way
A news story from the official Everton web site about the launch of the hotline service.

EITI is not responsible for the content of external Internet sites.

Goole AFC
The official club web site.

Everton FC
The official club web site.

Show Racism the Red Card
Fans and footballers against racism.

 

 

 
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