Financial results

Our strategic plans have always favoured stability over growth. The cornerstones of our business are (a) high quality interpreting and translation services, and (b) outstanding customer service. We do not compete on price.

The interpreting and translation industry has undergone significant upheaval in the past few years, particularly with the entry of two big US corporations into the UK market. Traditionally, language companies grow through merger and acquisition. But we are committed to remaining an independently-owned, UK-based company.

When it comes to customer service, we firmly believe that there are no economies of scale: bigger is not better. At the size of business that we are, we know our customers, we know their background and history, and we know their individual requirements. This is what we're focussed on.

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